Scanner Driver: The problem that scanning cannot be performed properly in some of the application software has been rectified. [Ver]. Download drivers, software, firmware and manuals for your PIXMA MP Everyday. Online This driver is a scanner driver for Canon color image scanners. Use a different scan mode,like the one that came with computer.

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PIXMA MP550 Everyday Support

Were there any changes hardware or software made to the computer prior to the issue? Xcanner look for a service called Windows Image Acquistion.

Now start the service and make sure it is set to automatic. Did this solve your problem? Sorry this didn’t help. Tell us about your experience with our site.


Don Groom Created on June 30, I have a Canon MP Multifunction which will copy but not scan.

PIXMA MP Everyday Support – Firmware, Software & Manuals | Canon Australia

The OS is Windows 7 64bit. I have tried to run the scanning program from the printer back to the computer, also with no luck. Any clues from anyone who had a similar problem???

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Jessen P Replied on June 30, Do you get any error message when you try to scan? Start the Windows Image Acqusition Service and see if it helps. Click apply and then ok. Hope this information helps.

Thanks for marking this as the answer. How satisfied are you with this reply?

Canon MP multifunction wont do scanning – Microsoft Community

Thanks for your feedback, it helps us improve the site. How satisfied are you with this response? In reply to Jessen P’s post on June 30, Did this work for you? Because i have the same problem. Same printer, same OS.


Canon pixma mp who will print and copy but will not scan. Apparently there is some trouble seeing the connection between scanner and pc.

The Windows Image Acquistion was running and already on automatic. I read something about drivers but the driver install file doesn’t do anything. Got this one from the canon site: If you press scan on the printer it’s says it’s preparing and it goes back to the first screen where you have to put something in it and push the button.

Sorry to interrupt in this discussion but since your problem is the same as mine Many thanks for all the help that can be scznner. This scaanner in other languages x.